Terms, Privacy & Refund Policy
Terms & Conditions
Welcome to SkillMeHub (“the Platform”). By using our services, registering for an account, or purchasing courses, you agree to these Terms and Conditions. These Terms are designed to ensure a safe, secure, and fair experience for all users, including learners, educators, and affiliates.
1. Platform Services
SkillMeHub provides an online marketplace for digital courses delivered by independent educators. We act as a facilitator and do not guarantee specific outcomes. Users are responsible for applying knowledge gained from courses.
2. User Accounts
Users must provide accurate information during registration. Credentials must be kept secure. Users are responsible for all activity under their account. SkillMeHub may suspend or terminate accounts for violations or suspicious activity.
3. Payments and Course Access
Payments are processed securely. Access is granted after successful payment. Pricing is subject to change by educators or the platform. SkillMeHub may modify course offerings at any time without notice.
4. Educator-Specific Terms
- Educators are responsible for creating original content and obtaining rights to materials used.
- Educators retain ownership of their courses but grant SkillMeHub a non-exclusive license to host and display content.
- Revenue share is outlined in our platform policy; educators are responsible for pricing and course marketing.
5. Intellectual Property
All content is protected by copyright and intellectual property laws. Users may not copy, distribute, or sell any material without written permission.
6. User Conduct
Prohibited behavior includes:
- Unauthorized sharing or resale of courses
- Harassment or discrimination
- Attempting to hack or disrupt the platform
- Impersonating other users
7. Limitation of Liability
SkillMeHub is not liable for direct, indirect, or consequential damages resulting from use of the Platform. Users assume all risks associated with course participation.
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of Nigeria. Disputes will first be addressed through direct communication with SkillMeHub. If unresolved, disputes may be submitted to binding arbitration or a competent court in Lagos.
9. Changes to Terms
SkillMeHub may update these Terms at any time. Continued use after updates indicates acceptance of changes.
Privacy Policy
SkillMeHub values your privacy. This policy outlines how we collect, store, and use your information.
1. Information Collection
We collect information you provide (name, email, phone, billing) and technical data (IP address, browser, usage) to improve services.
2. Use of Information
Data is used for account management, course access, payments, and service improvement. SkillMeHub does not sell personal information without consent.
3. Cookies & Tracking
We use cookies and analytics to enhance experience and track engagement. Disabling cookies may limit functionality.
4. Data Retention
Personal data is retained as long as necessary to provide services and comply with legal obligations. Users may request deletion via contact.
5. Security Measures
We implement reasonable safeguards to protect personal data, but no online system is completely secure.
6. User Rights
Users may access, correct, or delete personal data by contacting info@skillmehub.com. Requests will be handled promptly.
Refund Policy
SkillMeHub delivers high-quality courses. Refunds are only issued if the Platform cannot deliver purchased courses due to verified technical failures.
1. Refund Eligibility
Requests must be submitted within 7 days of purchase. Proof of purchase and issue details are required. Refunds are processed to the original payment method.
2. Ineligible Refunds
Refunds are not provided for user error, internet issues, dissatisfaction, or incomplete participation.
3. Contact for Refunds
Email info@skillmehub.com or call 07061213128. Requests are reviewed fairly and promptly.
SkillMeHub
Off Orchid Road, Lekki Phase 2
Lagos, Nigeria
Phone: 07061213128
Email: info@skillmehub.com